How to Change Phone Number or Email on JAMB Portal (Complete Guide)
If you registered for JAMB and later realized you need to update your phone number or email address, you’re not alone. Many candidates face this issue after losing access to their SIM card, switching numbers, or making mistakes during registration.
So, is it possible to change your phone number and email on JAMB? Let’s explain everything clearly so you don’t make costly mistakes.
Can I Change My Phone Number or Email on JAMB Portal?
Yes — but not directly by yourself online.
The phone number used during JAMB registration is very important because it is linked to your profile and used for communication. The same applies to your email, which is used to access your JAMB portal and CAPS.
However, JAMB does not allow candidates to freely edit these details on their own. For security reasons, any correction must be handled officially.
How to Change Your Phone Number on JAMB
If you want to change your phone number, follow these steps:
First, visit an accredited JAMB CBT centre. This is the only place authorized to make such corrections.
Next, request for a phone number correction. The staff will guide you through the process.
You’ll be required to provide your JAMB registration number, your old phone number (if you still remember it), and the new phone number you want to use.
Finally, you’ll pay a small fee, usually between ₦500 and ₦1,000 depending on the centre.
How to Change Your Email on JAMB
Changing your email is slightly different but still possible.
If you made a mistake with your email or no longer have access to it, you can request an email correction at a CBT centre.
In some cases, JAMB may require you to create a new email and link it properly to your profile. The CBT centre will handle this for you to avoid errors.
Always make sure your email is active and one you can easily access, because it is required for logging into your JAMB profile.
Important Things You Must Know
You cannot change your phone number or email using SMS or by logging into the JAMB portal yourself.
Always use a phone number and email that you personally control to avoid losing access.
Corrections may take a short time to reflect, so don’t panic if it doesn’t update immediately.
Avoid using random cyber cafés. Always go to a proper accredited CBT centre to prevent mistakes.
When Should You Change Your Phone Number or Email?
You should update your phone number if you lost your SIM, your line is blocked, or you’re no longer receiving JAMB messages.
You should change your email if you entered it incorrectly, forgot your login details, or can no longer access the account.
Do You Really Need to Change Them?
If you still have access to your old phone number and email, you may not need to change anything.
You can still receive updates, check your admission status, and complete your admission process without any issues.
Final Thoughts
Changing your phone number and email on JAMB is possible, but it must be done through an accredited CBT centre. Acting early will help you avoid missing important updates about your admission.
Make sure your phone number and email are always active and accessible, especially during the admission process.
FAQs
Can I change my phone number on JAMB by myself?
No, you must visit a CBT centre.
Can I change my email on JAMB portal?
No, it must be done officially through a CBT centre.
How much does it cost?
Usually between ₦500 and ₦1,000.
How long does it take?
It may reflect immediately or after a short time.
Can I use someone else’s phone number or email?
Yes, but it is not advisable. Always use details you control.